Welcome to www.excellencefx.com ( referred to as “the Website” or “the Platform” ). Please carefully read and understand the following Terms and Conditions ( “Terms” ) as they constitute a legally binding agreement between you ( “User” or “Client” ) and Excellence FX Ltd. ( “the Brokerage” or “we” ).

1.  Acceptance of Terms

By accessing or using the Website, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with any part of these Terms, please refrain from using the Website.

2. Eligibility

You represent and warrant that you are at least 18 years of age and possess the legal capacity to enter into this agreement. If you are accessing the Website on behalf of an entity or organization, you affirm that you have the authority to bind such entity to these Terms.

3. Services

3.1 The Brokerage provides an online platform for foreign exchange trading and related services. The Website allows Users to access real-time market data, execute trades, monitor account activity, and access educational resources.

3.2 The Brokerage does not provide financial advice or guarantee the profitability of any trades. Users are solely responsible for their investment decisions and acknowledge that trading in the foreign exchange market involves risks.

4. Account Registration and Security

4.1 To access certain features and services on the Website, Users are required to register an account. Users agree to provide accurate and up-to-date information during the registration process.

4.2 Users are responsible for maintaining the confidentiality of their account credentials and ensuring the security of their account. Any activities conducted through a User’s account will be deemed the responsibility of the account holder.

5. User Conduct

5.1 Users agree to use the Website in compliance with all applicable laws and regulations. Users shall not engage in any activities that may disrupt or interfere with the operation of the Website or compromise the security and integrity of the Platform.

5.2 Users shall not engage in any fraudulent, deceptive, or illegal activities on the Website. Prohibited activities include but are not limited to unauthorized access, market manipulation, money laundering, or any activity that violates the rights of others.

6. Intellectual Property

6.1 All content, materials, and intellectual property displayed on the Website, including but not limited to logos, trademarks, graphics, text, and software, are the property of the Brokerage or its licensors. Users shall not use, reproduce, modify, or distribute any of these materials without obtaining prior written permission from the Brokerage.

7. Risk Disclosure

7.1 Users acknowledge that foreign exchange trading involves substantial risks and can result in financial losses. The Brokerage provides educational resources and risk disclosures, but Users are solely responsible for assessing and understanding the risks associated with trading.

8. Limitation of Liability

8.1 The Brokerage shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use or inability to use the Website, including but not limited to financial losses, trading losses, or damages resulting from unauthorized access to User accounts.

9. Indemnification

9.1 Users agree to indemnify and hold the Brokerage, its affiliates, directors, employees, and agents harmless from any claims, damages, losses, liabilities, and expenses arising out of or related to their use of the Website, violation of these Terms, or any breach of applicable laws.

10. Modification and Termination

10.1 The Brokerage reserves the right to modify or terminate the Website or any part thereof at any time without prior notice.

10.2 The Brokerage may also modify these Terms from time to time. Users will be notified of any material changes to these Terms, and continued

use of the Website after such modifications constitutes acceptance of the updated Terms.

11. Governing Law and Dispute Resolution

11.1 These Terms shall be governed by and construed in accordance with the laws of Saint Lucia. Any disputes arising out of or in connection with these Terms shall be resolved through arbitration in accordance with the rules of International Arbitration in the Caribbean.

12. Severability

12.1 If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue to be valid and enforceable to the fullest extent permitted by law.

13. Entire Agreement

13.1 These Terms constitute the entire agreement between the User and the Brokerage concerning the use of the Website and supersede any prior agreements or understandings, whether written or oral.

4. Anti-Money Laundering ( AML ) and Know Your Customer ( KYC ) Obligations

14.1 Users acknowledge and agree to comply with all applicable anti-money laundering laws and regulations. The Brokerage may require Users to provide identification documents, proof of address, and other information for KYC purposes. Failure to provide requested information may result in the restriction or termination of the User’s account.

15. Deposits and Withdrawals

15.1 Users may deposit funds into their trading accounts through approved payment methods as specified on the Website. The Brokerage reserves the right to impose minimum deposit requirements and may charge fees for certain transactions.

15.2 Withdrawals of funds from User accounts shall be subject to the Brokerage’s withdrawal policies, including verification procedures and processing times. Users are responsible for any fees or charges associated with withdrawals.

16. Third-Party Websites and Links

16.1 The Website may contain links to third-party websites or resources that are not owned or controlled by the Brokerage. The Brokerage does not endorse or assume any responsibility for the content, privacy practices, or actions of any third-party websites. Users access such websites at their own risk.

17. Modifications to the Website

17.1 The Brokerage reserves the right to modify, update, or discontinue any part of the Website, including its features, functionalities, and user interface, at any time without prior notice.

18. Communications

18.1 By using the Website, Users consent to receive electronic communications, including promotional materials, updates, and notifications, from the Brokerage. Users can opt out of receiving marketing communications at any time by following the instructions provided in the communication.

19. Force Majeure

19.1 The Brokerage shall not be liable for any delay, failure, or interruption in the performance of its obligations under these Terms due to events or circumstances beyond its reasonable control, including but not limited to acts of God, natural disasters, war, or governmental actions.

20. Waiver

20.1 The failure of the Brokerage to enforce any provision of these Terms shall not be deemed a waiver of its right to enforce such provision in the future.

21. Survival

21.1 Sections such as Intellectual Property, Limitation of Liability, Indemnification, Governing Law and Dispute Resolution, and Severability shall survive any termination or expiration of these Terms.

Please note that this is a revised version of the document and should be reviewed by legal professionals to ensure compliance with local laws and regulations.

Excellence FX is committed to the highest standards of compliance against money laundering ( AML ) and anti-terrorist financing ( CTF ). The objective of the Companies Policy against Money Laundering and Terrorism Financing is to actively prevent the risks of these matters. To help the government combat the financing of terrorism and money laundering activities, the law requires all financial institutions to obtain, verify, and record information that identifies each person who opens an account. We have an obligation to report suspicious client activity relevant to money laundering.

Money Laundering:

The process of converting funds received from illegal activities ( such as fraud,corruption, terrorism, etc. ) into other funds or investments that appear legitimate to hide or distort the actual source of funds. The money laundering process can be divided into three sequential stages:

• Placement. At this stage, the funds are turned into financial instruments, such as
  checks, bank accounts, and money transfers, or they can be used to buy high-value goods that can be resold. They can also be physically deposited in banks and non-bank institutions ( eg exchange houses ). To avoid suspicion on the part of the company, the bleach can also make several deposits instead of depositing the entire sum at once, this form of placement is called smurf.
• Layering. The funds are transferred or moved to other accounts and other financial instruments. It is done to disguise the origin and interrupt the indication of the entity that carried out the multiple financial transactions. Moving funds and changing their form makes it difficult to track the money that is being laundered.
• Integration. The funds are re-circulated as legitimate to purchase goods and services. 

Excellence FX adheres to the principles of Anti-Money Laundering and actively
prevents any action that targets or facilitates the legalization process of illegally
obtained funds. The AML policy means preventing the use of the company’s services by criminals, with the objective of money laundering, terrorist financing or other criminal activity.

To prevent money laundering, Excellence FX does not accept or pay in cash under any
circumstances. The company reserves the right to suspend the operation of any client,
which may be considered illegal or, in the opinion of the staff, related to money
laundering.

COMPANY PROCEDURES

Excellence FX will ensure that it is a real or legal person.
Excellence FX will also perform all the necessary measures in accordance with the
applicable laws and regulations, issued by the monetary authorities. The AML policy is
being met within CFD of Excellence FX by the following means:

• Know your client’s policy and due diligence
• Monitor customer activity
• Registry maintenance

Know Your Customer

– Due to the company’s commitment to AML and KYC policies,
each company customer must complete a verification procedure. Before Excellence FX
initiates any cooperation with the client, the company ensures that satisfactory evidence is presented or other measures are taken that produce satisfactory proof of the identity of any client or counterparty. The company also applies increased scrutiny to clients, who are residents of other countries, identified by credible sources as countries, who have inadequate AML standards or who may pose a high risk of crime and corruption and beneficial owners who reside in and whose funds are sourced from named countries. 

Individual clients

During the registration process, each client provides personal information, specifically:
full name; birthdate; country of origin; and full residential address. The following documents are required to verify personal information: A client submits the following documents ( in case the documents are written in non-Latin characters: to avoid delays in the verification process, it is necessary to provide a notarized translation of the document in English ) due to KYC requirements and to confirm the indicated information:

• Valid passport ( showing the first page of the local or international passport, where the photo and signature are clearly visible ); or
• Driving license with photograph; or
• National identity card ( showing the front and back );
• Documents proving current permanent address ( such as utility bills, bank statements, etc. ) containing the customer’s full name and place of residence. These documents should not be older than 3 months from the filing date.

Corporate clients

In the event that the applicant company is listed on a recognized or approved stock exchange or when there is independent evidence to show that the applicant is a wholly owned subsidiary or a subsidiary under the control of said company, no further steps will normally be taken to verify the identity. necessary. In the event that the company is not
listed and none of the main directors or shareholders already has an account with Excellence FX, the following documentation must be provided:

•  Certificate of incorporation or any national equivalent;
• Memorandum and Articles of Association and statutory declaration or any national equivalent;
• Certificate of good standing or other proof of the company’s registered address;
  Registered Address: Ground Floor, The Sotheby Building, Rodney Village, Rodney Bay, Gros-Islet, Saint Lucia
• Resolution of the board of directors to open an account and grant authority to those who will operate it;
• Copies of powers of attorney or other authorities granted by the directors in relation to the company;
• Proof of the identity of the directors in case they deal with Excellence FX on behalf of the Client ( in accordance with the individual identity verification rules described above );
• Proof of identity of the final beneficiary (s) and / or the person (s) under whose instructions the signers of the account are empowered to act ( in accordance with the rules of individual identity verification described above ).

Tracking customer activity

In addition to collecting customer information, Excellence FX continues to monitor the activity of each customer to identify and prevent any suspicious transactions. A suspicious transaction is known as a transaction that is not consistent with the legitimate business of the customer or with the transaction history of the regular customer known by tracking customer activity Excellence FX has implemented the named transactions monitoring system (both automatic and, if necessary, manual) to prevent criminals from using the company’s services.

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